15 Jul 2024
How can retail recruitment face down the gig economy threat?
With consumer finances feeling squeezed amid high inflation and a stalling economy, the retail sector has faced a difficult year – with an average of 39 bricks-and-mortar stores closing every day. This, along with increasing product choice, particularly when it comes to big ticket items, is making it more challenging for brands to stand out from competitors. Daniel Todaro, CEO at Gekko Group, reveals how customer experience is becoming a focus for driving differentiation.