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28 Mar 2023

Press Coverage - 365Retail: Bank Holidays bring a ‘Spring in the step’ for retailers

The survey also revealed more about the modern retail experience and what shoppers are expecting from their visits to High Streets and Malls. Interestingly, retail is increasingly a sociable experience, especially for younger shoppers.

45% of people combine shopping with a meal out, (rising to 53% of 35 – 44-year-olds) and 30% with meeting a friend for a coffee/ drinks (rising to 40% of 25-34 year olds).​ Meanwhile, 55% of us prefer shopping for the home with family and friends versus 39% who do it solo.​

60% cite a pleasant retail environment as an important factor in a great retail experience with a marked split between women and men (67% v 53%). 59% want to see promotions, while 42% want to be able to engage with knowledgeable shop staff.

The top reason given for in person shopping versus online is to try before you buy (47%). The opportunity for physical retailers to play to their strengths here is huge, with this 47% equating to £233bn* in spending based on 2022’s retail sales.

To read the full article from 365Retail click here

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