10 May 2021
Future Proof: What’s next for retail?
In this episode, Daniel Todaro, founder and managing director of Gekko Group, the retail marketing agency specialising in consumer electronics speaks to Jane Ostler from Kantar.
Dan talks about how brands and retailers can improve the experience for customers in an evolving marketplace, noting that while omnichannel and online shopping has increased in importance, shoppers are still very keen to touch, try and experience a product – so high street retailers have plenty to think about when it comes to satisfying pent-up demand. He also discusses the increased use of electronics at home, how Gekko has delivered training during the pandemic, and the way sustainability and localism will affect retail strategies.
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