30 May 2018
Is smart home technology leaving Brits baffled?
The research, published by field marketing agency Gekko, found that 56 percent of adults have bought the latest must-have smart home tech, including WiFi controlled security cameras, heating systems and speakers, but have been left scratching their heads when they get them home.
In fact, three in ten consumers regretted buying at least one or more items of smart home technology because it proved so difficult to get up and running.
Nearly a third of adults say they never read instructions or manuals when they buy a new piece of kit, while 21 percent admit that although they have a love of tech, they are intimidated by the complexities of it.
Thirteen percent of consumers who have invested in smart home technology said they couldn’t get all their devices to connect while more than one in ten have used a piece of smart home tech once and never again!