12 Dec 2018
The Sun - Computer says no
Over 75 per cent of Brits prefer humans to self-service checkouts as we waste an ‘hour each month’ during delays and errors
10 Dec 2018
A new study by Gekko – ‘Service not Sci-fi’ reveals that UK shoppers would rather deal with real people not robots or artificial intelligence when it comes to shopping, with 81% of UK shoppers claiming the personal touch has disappeared from retail customer service
27 Nov 2018
A couple of weeks ago British retailer Mothercare released its first significant ad campaign in a decade entitled ‘First Steps’ intended to capture those first moments parents experience. This campaign comes following the news that the retailer will close 50 of its 139 stores by June 2019 with 900 potential job losses.
31 Oct 2018
The innovation of technology products is developing at a ferocious pace and there’s a gadget for everything and everyone these days. This has resulted in a very competitive retail environment both on and offline with a continuous flow of new products being launched to market.
10 Jul 2018
You will convert more customers if you sell them a ‘solution’ that solves their problem rather than a product at a price that may be cheaper online anyway, says Daniel Todaro, managing director at field marketing agency Gekko
10 May 2018
Article from PCR Magazine looking at the results from a recent study published by field marketing agency Gekko entitled ‘Smart Home Shopper’. It reveals that more than half of Brits have purchased smart technology for their homes – but have little idea how to use it.
3 Mar 2016
With both virtual reality and augmented reality being the headline grabbing attraction at MWC16, its appeal as a marketing tool to drive desire and innovation with any brand is potentially its immediate use.
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